Effective Date: 20th September, 2025

Terms & Conditions

1. About this document

The customer (in this document referred to as you) is the person who provides their personal details when purchasing an ENG service, in writing or by using ENG’s online sign-up page. By signing up, you promise that you are over 18 years of age. If not, then you are not authorised to sign up to our Service. You may, however, arrange for a parent or guardian to sign up instead of you.

These terms and conditions are the terms on which ENG provides:

• Mobile app and game development
• Publishing and distribution services
• Backend, analytics, and support systems
• Design, user experience, and related creative services
• Associated services or software that support the delivery and operation of mobile apps and games

These terms constitute the agreement in its entirety and supersede prior agreements. This document comes into effect when you subscribe to a service provided by ENG.

2. Use of Services

• You must take reasonable steps to keep your password secret.
• You are responsible for all use of the Services (including all usage charges), whether or not you supervised the specific use.
• Data may be uploaded by you, your employees, contractors, or users of your apps in connection with normal operation.
• Any person uploading content must comply with obligations relating to content under these Terms and Conditions.

3. Responsibility for Use of Services

You are responsible for all users accessing your account and for all content placed in your apps or games. ENG is under no obligation to filter content but reserves the right to remove content that infringes laws or obligations.

4. Publishing & Distribution

If you request ENG to publish your app or game on third-party platforms (e.g., App Store, Google Play), you remain responsible for compliance with each platform’s requirements, including registration fees, policies, and guidelines.

5. Publicity

By participating in this transaction, the client authorises ENG to use its name and logo for the sole purpose of identifying the client in ENG marketing materials, both print and electronic. The client also authorises ENG to create hyperlinks between the client’s applications or websites and ENG’s websites.

6. Quality of Service

We make reasonable efforts to provide continuous service. However, interruptions may occur due to maintenance, failures, network congestion, or third-party platform issues. We do not promise uninterrupted or error-free operation of your apps or games.

7. Payments

• All fixed-term agreements are for a minimum term of 1 month, payable monthly in advance.
• Invoices are due within 7 days. Late payment may result in suspension or termination.
• Payment is accepted via credit card; you must ensure details remain current.
• If automatic payment fails, an administrative fee may apply, and services may be suspended.

8. Ending this agreement and suspension

You may end this agreement by giving at least 7 days written notice before the end of your paid month. ENG may suspend or terminate services for late payment, breach of terms, or misuse.

9. Warranty Limitation

ENG provides services “as is” without warranties of any kind. Liability is limited to resupply of services or refund of fees paid, as permitted by law.

10. Trademarks and Intellectual Property Rights

• ENG retains ownership of software, tools, and content it develops or provides.
• You must not copy, reverse engineer, or distribute ENG’s proprietary software.
• Logos, trade marks, and designs may not be used without written consent.

11. How to contact us

ENG Terms and Conditions – September 2025