Effective Date: 13th June, 2025

Thank you for choosing to be part of our community at Education Network Group ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at privacy@educationnetworkgroup.com.

When you use our website and services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we aim to explain to you as clearly as possible what information we collect, how we use it and what rights you have in relation to it.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you:

  • Register on the website or app
  • Express interest in our services
  • Use our services
  • Contact us

The personal information we collect may include:

  • Name
  • Email address
  • Contact information
  • Age or birthdate
  • Account credentials
  • Educational content usage data
  • Device and usage information (e.g., IP address, browser type)

We may also collect information automatically through cookies and similar tracking technologies, including:

  • Device data
  • Log and usage data
  • Location data (if enabled)

2. How Do We Use Your Information?

We use the information we collect for purposes such as:

  • Providing and maintaining our services
  • Personalizing user experience
  • Improving our products
  • Managing user accounts
  • Communicating with users
  • Complying with legal obligations
  • Analytics and performance tracking

3. Will Your Information Be Shared With Anyone?

We only share your data with your consent, to comply with laws, provide services, or fulfill obligations. This includes sharing with:

  • Service providers
  • Cloud hosting partners
  • Analytics providers
  • Legal authorities (when required)

We do not sell your personal information to third parties.

4. How Do We Handle Your Social Logins?

If you log in using a social media account, we may access certain profile information such as your name and email address as permitted by your account settings.

5. Is Your Information Transferred Internationally?

Our servers may be located outside your country. If you access our services from a different country, your data may be processed in countries with different data protection laws.

6. How Do We Keep Your Information Safe?

We use appropriate technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure.

7. How Long Do We Keep Your Information?

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Do We Collect Information from Minors?

Yes. Our services may be used by children under 13 with the consent and supervision of a parent, guardian, or educational institution. We comply with relevant children's privacy laws.

9. What Are Your Privacy Rights?

You have rights including (depending on your region):

  • Accessing your data
  • Requesting correction or deletion
  • Objecting to processing
  • Data portability
  • Withdrawing consent

To exercise your rights, contact us at privacy@educationnetworkgroup.com.

10. Controls for Do-Not-Track Features

We do not currently respond to Do-Not-Track (DNT) signals from browsers.

11. Do We Make Updates to This Policy?

Yes. This privacy policy may be updated periodically. The updated version will be effective when posted, with the new "Effective Date" shown at the top.

12. How Can You Contact Us?

Education Network Group
31 Camp Street
Chelsea VIC 3196
Email: privacy@educationnetworkgroup.com